Additional Information

Site Information

Shipping & Returns

Returns Policy

Many of our products are of a personal nature, therefore NO returns or exchanges of any kind are accepted. 

Items that are found defective can be exchanged. Contact us for exchange instructions. We will require the item to be shipped back to us in its original condition.

Shipping

Orders are shipped from California, via USPS unless an alternative method is purchased or USPS is not available for your delivery address.

Please allow up to 2 business days (Monday through Friday) for your order to be processed and shipped. We do not ship on weekends or holidays. Any orders placed after 5:00 AM PST will be processed on the next business day.

Discreet Packaging

Orders are discreetly packaged in unmarked boxes or envelopes, with the shipper listed as “MIK Media”. Charges on your card will appear as: “MIK Media”.

Delivery Time

MIK cannot guarantee shipping times quoted by the carrier. Any delays in receiving your order due to weather conditions or other natural causes are outside of our control.

Orders shipped to the western United States typically arrive in 2-4 business days. Orders shipped to the eastern United States typically arrive in 3-5 business days. Business days are Monday through Friday.