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Shipping, Returns & Cancellations

Returns Policy

Many of our products are of a personal nature, therefore NO returns or exchanges of any kind are accepted. Please make sure you order the correct size. We are here to help if you need advice on sizing.

Items that are found defective can be exchanged. Contact us for exchange instructions. We will require the item to be shipped back to us in its original condition.

Shipping

Orders are shipped from California, via USPS unless an alternative method is purchased or USPS is not available for your delivery address.

Please allow up to 2 business days (Monday through Friday) for your order to be processed and shipped. We do not ship on weekends or holidays. Any orders placed after 3:00 PM PST will be processed on the next business day.

Discreet Packaging

Orders are discreetly packaged in unmarked boxes or envelopes, with the shipper listed as “MIK Media”. Charges on your card will appear as: “MIK Media”.

Delivery Time

MIK cannot guarantee shipping times quoted by the carrier. Any delays in receiving your order due to weather conditions or other natural causes are outside of our control.

Orders shipped to the western United States typically arrive in 2-4 business days. Orders shipped to the eastern United States typically arrive in 3-5 business days. Business days are Monday through Friday.

Cancellations

Cancellations may incur a 20% restocking fee. This depends on how long after the order has been placed and is at our discretion.
We reserve the right to cancel any order due to any errors on the website or if the reward system is abused.

Please contact us if you need clarification on any of the points above. We are here to help you and we want your shopping experience to be the best possible!